more frequently asked questions

IS THIS A MESSY PROCESS?
Yes. BIG TIME! The sanding of hardwood floors creates a lot of dust so we recommend you cover your furniture and all electrical appliances, especially your computer. We do try our best to control the dust from entering other rooms by masking off doorways and other procedures. Please take your own precautions as well, we cannot be held responsible for any damage due to dust.

I JUST BOUGHT A HOUSE, SHOULD I PAINT THE WALLS FIRST OR REFINISH THE FLOORS?
You could go either way. It's all about the clean-up really. We have seen over the years that it is easier to clean the paint off the refinished floors than removing the dust from entire walls. If you decide to paint first, remove the accumulated dust from your newly painted walls with a damp towel. If you refinish first, clean any water-based paint remnants off the newly refinished floor with a wet towel.

WILL I LEAVE THE HOUSE WHILE THE WORK IS BEING DONE ?
No, not unless you're allergic to dust, fumes or polyurethane. Polyurethane is not toxic but DOES produce nausea and discomfort. If you are pregnant, we do not recommend you expose yourself to polyurethane acrylics. Fumes may last up to 24 hours after the job is completed, maybe more in less ventilated areas.

WHO CLEANS UP ONCE THE JOB IS FINISHED?
We try to clean as best as possible, but we are not responsible for any clean up other than the floor.

WILL YOU MOVE MY FURNITURE ?
Plan on having the furniture removed before we arrive. If some furniture remains, we can help, but we cannot be held responsible if damage occurs to the furniture or the floor. Ask your movers, relatives, friends or neighbors to help to replace or remove.

WHAT HAPPENS IF TERMITES ARE FOUND?
You should call the termite control company as soon as any termite damage or droppings are discovered. Our experienced technicians can give you recommendations, and remove or replace damaged boards entirely, but remember that controlling and predicting the future threat of termites or any other intruders is a job best suited for pest control experts.

WHEN IS IT BEST TO RENEW A FINISH?
Finishes are best renewed when they begin to show signs of wear in traffic channels but definitively don't wait until the bare wood is exposed.

If you have more questions, please call us over the phone or visit our showroom. We are glad to help.

OSCAR FLORES
HARDWOOD FLOORS
250 E. Baker St., Suite 101
Costa Mesa, CA 92626
714.549.2180 TEL
714.549.2184 FAX

info@ofhardwoodfloors.com

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